Privacy Policy

Effective Date: 01/15/2020
Last Updated: 07/02/2025

Bollard Inspection Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, engage with us in person, or use any of our services.

We are headquartered in Port Murray, New Jersey, and operate in New Jersey and Pennsylvania, complying with all applicable federal and state laws, including the New Jersey Consumer Fraud Act, Pennsylvania Consumer Protection Law, and relevant federal regulations such as CAN-SPAM, TCPA, and GLBA, where applicable.

1. Who We Are

This website is owned and operated by Bollard Inspection Services, a division of Bollard Home Services. We are the data controller for all personal information collected through our digital and offline interactions.

2. Information We Collect

A. Information You Provide Voluntarily

We collect the following data when you fill out forms, schedule inspections, or communicate with us directly:

• Full name

• Email address

• Phone number

• Home or business address

• Property details or inspection requests

• Payment information (processed via Stripe, Square, or other secure third-party platforms)

• Survey responses or service feedback

B. Information Collected Automatically ("Device Information")

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on site

• Referring website or search terms

• Cookies and tracking data

This information helps us monitor site performance, detect abuse, and improve user experience.

3. Why We Process Your Data

We use your information to:

• Schedule and deliver property inspections

• Communicate with you about your appointments or services

• Send updates, reports, or legally required notices

• Process payments and send receipts

• Improve our website, tools, and customer experience

• Comply with legal obligations or resolve disputes

• Prevent fraudulent use of our services
  We do not sell or rent your personal information to third parties.

4. How We Share Your Information

We may share your information with:

• Authorized contractors and service providers working on our behalf

• Insurance companies, realtors, or legal parties, at your request or as necessary to complete services

• Law enforcement or government agencies, when legally required

• Subsidiaries of Bollard Home Services (e.g., Fieldsight Aerial), when needed to fulfill your service

All third parties are bound by confidentiality and data protection requirements.

5. Data Retention

We retain your data only as long as necessary to:

• Provide the requested service

• Comply with legal, tax, and regulatory obligations

• Support customer service or legal defense

You may request data deletion at any time (see Section 9).

6. Data Security

We take your privacy seriously and implement the following protections:

• SSL encryption across all forms and data transfers

• Secure, PCI-compliant payment processing

• Limited internal access to sensitive data

• Routine security audits and backups

While we work to protect your data, no transmission over the internet is 100% secure.

7. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar tools to:

• Improve website speed and experience

• Analyze site traffic and trends

• Measure marketing effectiveness

You can manage or disable cookies through your browser settings. See our [Cookie Policy] for more.

8. Your Rights & Choices (U.S.-Focused)

You have the right to:

• Access, update, or delete your personal data

• Opt-out of marketing communications

• Disable cookies and tracking (see Section 7)

• File a complaint with your state’s consumer protection office

To exercise any of these rights, email legal@bollardinspects.com or write to the address below.

9. International Users (GDPR Notice)

If you are located in the European Economic Area (EEA), you have additional rights:

• Right to be informed

• Right to access and portability

• Right to rectification or erasure

• Right to restrict or object to processing

• Rights in relation to automated decision-making and profiling

Your information may be transferred to the United States for processing under contractual necessity and data protection agreements.

10. Links to Other Websites

Our site may link to external websites. We are not responsible for the content or privacy practices of third-party sites. Please review their policies separately.

11. Legal Disclosure

We may disclose personal data if required to:

• Comply with a legal process, subpoena, or court order

• Protect our legal rights or the safety of clients or the public

• Prevent fraud or cybercrime

12. Contact Information

If you have any questions or requests regarding this policy or your data:

Email: legal@bollardinspects.com
Mailing Address:
Bollard Inspection Services
781 State Route 57
Port Murray, NJ 07865

13. Updates to This Policy

We reserve the right to update this policy as needed. The latest version will always be available at [bollardinspects.com/privacy] and will reflect the “Last Updated” date at the top of this document.